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Shipping Policy

Effective Date: January 2023

Welcome to IT Parts and Spares USA Inc.! We're thrilled to offer exceptional service and a seamless shopping experience. Please take a moment to familiarize yourself with our Shipping Policy to understand how we handle the delivery of your orders:

1. Order Processing: Orders are typically processed within [X] business days from the date of purchase. Please note that weekends and holidays may affect processing times.

2. Shipping Methods: We offer a range of shipping methods, including standard and expedited options. During the checkout process, you can choose the option that suits your needs.

3. Shipping Rates: Shipping rates are calculated based on destination, weight, and dimensions. You'll see the shipping cost before finalizing your purchase.

4. Estimated Delivery Time: The estimated delivery time varies based on the chosen shipping method and your location. Please note that delivery times are approximate and subject to external delays.

5. Tracking Information: Upon shipment, you'll receive a confirmation email with tracking information. Monitor your shipment's progress and estimate its arrival.

6. Shipping Addresses: Provide accurate shipping information to avoid delays. We are not responsible for issues arising from incorrect or incomplete addresses.

7. Shipping Restrictions: Some products may have shipping restrictions due to nature, destination regulations, or other factors. These will be communicated during checkout.

8. International Shipping: Currently, we offer shipping within the United States. Unfortunately, international shipping is not available at this time.

9. Order Changes and Cancellations: For order changes or cancellations, contact customer support promptly. We'll do our best to accommodate, but changes may be limited post-processing.

10. Undeliverable Packages: If a package is deemed undeliverable and returned, we'll contact you for re-shipment with potential additional charges.

This Shipping Policy is subject to change without notice. Please review it regularly for updates. For questions or concerns, contact our customer support team.

Thank you for choosing IT Parts and Spares USA Inc. We value your business and strive to provide a smooth and reliable shipping experience.

Sincerely, IT Parts and Spares USA Inc.